Shark Robot Error 2 – Fix Vacuum Error Within Few Steps

The ‘Error 2’ notice on a Shark Robotic vacuum is rather typical, especially if the vacuum has been left uncleaned for an extended period of time. This problem is usually resolved by performing some basic cleaning, but it may require more extensive troubleshooting in other cases. In this post, I will first examine this problem before breaking down the procedures required to troubleshoot it. So let’s see more about “Shark robot error 2”.

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How do you fix the Shark robot vacuum’s error 2?

To troubleshoot error 2 on your Shark robot, open the vacuum and look for any obstacles in the brush roll. Remove any that you find and try turning on the vacuum again. Replace your vacuum roller brush if it no longer works.

shark robot error 2

Step 1: Reboot your robot

The Shark robot, like any other robotic vacuum, runs on an operating system that occasionally breaks owing to software problems. When a vacuum encounters an internal software issue, it misbehaves, such as traveling in a circle or throwing an error code for no apparent reason.

  1. So, first, restart your vacuum. It’s always a good idea to remove software bugs from the robot’s memory. To restart your shark vacuum, follow these steps:
  1. Find the POWER button on the Shark robot’s side.
  1. Turn the POWER button OFF.
  1. Wait at least 10 seconds before restarting the Shark robot.

Shark the robot has been restarted. Check to see whether the problem has been resolved. Otherwise, proceed to the next step.

Step 2: Check and unclog the roller brush mark

The roller brush is in charge of agitating the floor and bringing dirt and debris into the vacuum path. It’s made up of bristles that rotate as the vacuum travels forward. Nevertheless, it can become blocked by hair and knots, preventing the robot from effectively cleaning the surface. If this is the case, your robot will display an error 2 warning, which is easily resolved by cleaning and unclogging the roller brush. Follow the steps below to clean your shark robot’s roller brush:

  1. To begin, detach the brush roll.
  1. Then, for simple cleaning, pull the brush roll out.
  1. Remove any hair and knots from the roller brush and clean the interior of the brush.
  1. Add WD40 to the gear module to ensure it is rotating properly.
  1. After that, replace the brush in its original location.

Restart your vacuum after cleaning the roller brush. Examine to check whether your issue has been fixed. If your Shark robot vacuum continues to display error 2, one of its parts may be faulty and must be replaced.

Step 3: Replace the roller brush/side brush or wheel

Cleaning the roller brush usually resolves error 2, however if you are still experiencing this issue, your vacuum’s roller brush, side brush, or wheel may be damaged/broken. If this is the case, you will have to replace them. The majority of the parts are accessible online, including on Amazon.

If you are unsure about changing the parts, hire a professional repairer. If your vacuum has a valid warranty, you may also contact Shark customer service.

What causes “error 2” on the Shark robot?

shark robot error 2

There is no conclusive solution to this issue because a variety of things might contribute to this inaccuracy. Nevertheless, probable causes include Shark Robot software faults, hardware issues, or a blocked brush roller.

Here are some possible explanations:

  • Side brushes are stuck.
  • Driver wheels are stuck.
  • The Roller brush is stuck.
  • The wheel motor encoder is damaged.
  • The Roller brush is broken or malfunctioning.

How you can clean the Shark robot brush roll

Here is how you can clean the Shark robot brush roll,

  1. Switch off the Shark robot.
  2. Invert the Shark vacuum cleaner.
  3. Unscrew the brush roll using a screwdriver.
  4. Pull the brush roll out gently.
  5. The roller will be jammed with a lot of hair.
  6. You may clean them by hand or with scissors.
  7. Clean the dust from the brush roller gears as well.
  8. (Optional) And grease the rollers.
  9. Replace the roller in its original location and tighten the screw.

When you’re done, turn on the robot and begin cleaning to see if it displays an issue again.


I hope you learn how to fix Shark robot error 2. So please make sure to share this article with your friends if you got help. Also, if you have any questions about this, feel free to contact us through contact us page.

Sajith Herath is a Software quality analyst for Mobile and Computer applications. He is the founder of Bigfact-Review. He has written about technology for nearly a decade and He has lots of experience in tech field.