Why My Subaru App Not Working: How To Fix It?

Do you use the Subaru app on your iPhone to manage your Subaru vehicles? Are you having problems with your Subaru app? Subaru app not working on your iPhone? This blog is for you. Here we are going to discuss what to do if the My Subaru app not working. Remote start or Starlink access not working, phone won’t connect or Subaru Eyesight problems? Here in this article, you will find the step-by-step troubleshooting process to fix those issues.

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What is the My Subaru app for iPhone?

The My Subaru app for iPhone is a remote vehicle management app for Subaru cars. With features like remote vehicle start, remote unlocking/locking, service scheduling, digital service history, car tracking and 24-hour roadside assistance, the MySubaru app makes owning a Subaru simple.

The MySubaru app puts the power of your Subaru vehicle at your fingertips, allowing you to start your car, book a service appointment or locate your vehicle from the comfort of your home. The Subaru app is up and running on iOS and Android devices from the App Store and Play Store.

my subaru app not working

Why is the My Subaru app not working on iPhones?

There are several reasons why the My Subaru app may not work on your iPhone. We’ve identified some of the main issues causing problems with your My Subaru app. These facts are:

  • Network problem
  • Internal Server Error
  • Older version of the Subaru app
  • Your device’s cache
  • Improper use of the application
  • Phone Connection – The app can’t connect to the server
  • White screen problem
  • Slow internet

Fixing Methods

My Subaru App remote start does not work

If Remote Start doesn’t work and problems only occur sometimes, you can close the app and restart it to fix the problem. However, if you keep facing this problem, here is what you can do to fix this error.

  • Close the app and return to the phone’s home page.
  • Tap and hold the MySubaru app icon.
  • Tap on its storage option.
  • In the app settings, you will see the option to clear cache and history.
  • Restart your phone.
  • Open the app again and log in.

Hope this issue will be resolved.

Often the lack of Starlink services causes various remote startup problems. But the problem is often that you don’t know the real reason behind the problem.

For some users, the reason is that the session times out quickly, sometimes. To solve this problem, here is what you can do.

  • First, close the app and all its instances.
  • Make sure to close it properly.
  • Now restart the app and login.

If you are getting “STARLINK services are currently unavailable” error or any other error similar to this, you can resolve this issue by following the above troubleshooting steps.

Cache on your device

Caches may affect the My Subaru app on the iPhone. Because of the cache, the app may not work. Subaru may not work properly when your app, device and browser cache is present. Because of the cache, the older version may arrive before the newer one.

What can you do to clear Subaru’s cache on your iPhone?

First, clear your iPhone’s system cache. Clear the app cache if you use the Subaru app on your iPhone. If you use the Subaru app in your browser, clear the browser cache. Hope your Subaru works well on your iPhone.

Phone not connecting to my Subaru

You are trying to pair your phone with your vehicle but it is not connected. If you’re wondering why my phone won’t connect to Subaru, you’re probably missing a step or two when connecting to Starlink. Here is the complete step-by-step process to connect the phone to Subaru.

  • First, enable Bluetooth on your mobile device.
  • Don’t go to your Starlink multimedia screen.
  • There select Setup and add Bluetooth.
  • On the new screen, you will see both the name and pin for the Starlink system.
  • Starlink can now be found.
  • Select the Starlink system from the available Bluetooth devices
  • Insert the pin and connect.

Improper use of the Subaru app

Sometimes, we don’t use an app properly and complain that the app is not working properly. Each application has its own design and format. We should use them on the go. Also, sometimes we don’t use the Subaru app on iPhones properly and accuse the My Subaru app not working on iPhone.

What can you do to use the Subaru app correctly?

You’ll find FAQs and tutorials in the app. You have to go through them correctly. Moreover, there are many tutorial videos of Subaru app on Youtube.

White screen problem

Sometimes you get a white or blank screen when you open the Subaru app. It happens when there is a problem with the application. It also happens when the version of the application conflicts with the application. From the user’s point of view, it occurs when there is a development error in the application or software.

What can you do to solve the Subaru app white screen problem?

You can update the app or browser used by Subaru on your device. If you are still facing white screen problem then you should contact the developer team of the app.

Slow internet

When you have slow internet, nothing works perfectly. Subaru app may not work perfectly when your iPhone has slow internet. When you have slow internet, the Subaru app cannot connect to the server to receive data. Thus, you will see the buffer. So You must connect your iPhone device to a high-speed WIFI or cellular Internet connection.


I hope you learn how to fix my subaru app not working promblem. So please make sure to share this article with your friends if you got help. Also, if you have any questions about this, feel free to contact us through contact us page.

Sajith Herath is a Software quality analyst for Mobile and Computer applications. He is the founder of Bigfact-Review. He has written about technology for nearly a decade and He has lots of experience in tech field.