USB device not recognized | Complete Guide

How to fix USB device not recognized Error Fast?

I am using a Window 10 computer and I have connected 6 USB devices to each USB ports. Yesterday, When I was going to connect a new pen drive to another USB port, I got a “USB device not recognized” error. I was confused because I didn’t get like this error message before either using 6 USB devices at one time.

So I was searching for lots of solutions and I found 7 way to solve this error but Only one solution worked for me. I will mention that solution first, but also I will mention another 6 solutions as well. If the first method won’t work for you, try the next 6 methods to fix this error. I am sure this error will fix with these 7 solutions.

USB device not recognized message

When you connected a USB device to PC, you will get an error message like “The last USB device you connected to this computer malfunctioned, and Windows does not recognize it”. This problem not related to the hard drive, RAM, VGA, Motherboard or any other hardware. This happened when you connect a new USB device to Windows Computer. You can see that massage as the above picture.

Also, Microsoft gives you their official answers to this problem. you can see it here. but I use the below solutions to fix this error. You can try those too.

01. Update Generic USB Hub Drive

  • Go to the Start Menu and search ‘RUN’.
  • Type ‘devmgmt.msc’ on the “RUN” Programmer and click OK button to open Device Manager.
  • Expand the Universal serial bus controller, right-click on the USB hub device and click on the Update driver software.
  • Click on the ‘Browse my computer for Driver Software’
  • Click on the ‘Let me pick from a list of device drivers on my computer
  • You will able to see ‘Generic USB Hub’ as a model, select it and click the next button.
  • After that, you will see installing drivers.
  • Redo this process for other ‘Generic USB Hub drivers

After you update Generic USB Hub drivers, definitely fix the USB device error.

generic usb hub - usb device not recognized error fix

02. Use hardware and device troubleshooter

  • Go to the Control Panel and search for “Troubleshooting“.
  • Click on the “Configure a device” in the Hardware and Sound option.
  • After click on the “Configure a device“, you will have a small box. So
    click on the next button to find and fix all problems with devices and hardware. This method will find the problem on your device or hardware and automatically solve it.

See the attached screenshots for easy learning.

03. Uninstall drivers to fix USB device not recognized error

  • Go to the Start Menu and search “RUN“.
  • Type “devmgmt.msc” on the “RUN” Programme and click OK button to open it.
  • Then will open the Device Manager and find “Universal serial bus controllers“.
  • Double click to open drop-down items and you will able to see there are errors with yellow warning icons.
  • Right-click yellow warning items and uninstall those.

After uninstalling those error devices you need to restart your computer. After restart your computer, connect your USB again and no longer come to this error message.

04. Change USB selective suspend settings

  • Go to the Control Panel and click on the “Power Options“.
  • In the Choose or customize a power plan windows, click on the Change plan setting in that you have already selected power plan.
  • Click on the Change advanced power settingsand you will have Power Options window.
  • Find and expand the USB setting, expand USB selective suspend setting and disable both.
  • Remember to apply and Ok to save the setting.

Then you will be not shown that USB not recognized error message again.

05. Unplug your power supply

  • Unplug the power supply code from your PC, if it plunged-in.
  • Restart your computer.
  • Plugin a Flash drive to the USB ports and won’t see USB not recognized error anymore.
  • After solving the problem, you can re-plug in the power supply cable.

06. Disable and Re-enable USB hub device

  • Go to the Start Menu and search “RUN“.
  • Type “devmgmt.msc” on the “RUN” Programme and click OK button to open it.
  • Then will open the Device Manager and find “Universal serial bus controllers“.
  • Expand the Universal serial bus controller, right-click on the USB hub device and click on the disabled.
  • Then Re-enable the USB hub device. (Redo the process above)
usb hub - usb not recognized error

07. Install “wpdmtp” to fix USB not recognized error

  • Go to “C:Windows\INF” on your computer.
  • Search “wpdmtp.inf” and right-click on it.
  • Click on the install.

After completing the installation, this error will be fixed.

wpdmtp - usb device not recognized error fix 3

08. Re-install the device

If you are facing “USB device” error in Windows, you should try to uninstall and reinstall the device that you connected. I am telling this because sometimes this is not an error. it’s Windows not recognize your device. Why?

Imagine, you meet some stranger and you don’t recognize him. because he is new to you. But when you meet him again, you can recognize him well. So this is the same as that example because the Windows operating system is very genius. Follow these steps to re-install the device.

  • Go to the Control panel in your Windows 10.
  • Find Device Manager.
  • In the “Disk Drives“, you can see your USB drive that comes with an error.
  • Right-click and uninstall it. Then you will not show your USB device there.
  • Now unplug your USB from the computer.

Re-plug your USB device and it works perfectly for sure.

re-install device - usb device not recognized error

If you have any further questions, feel free to comment below. see you in the next article.

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About the Author: Sajith Herath

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